Repayment And Exchange Policy

REPAYMENT AND EXCHANGE POLICY  

Dear Customer, 

We are continuously improving our Customer Support with the suggestions you send us. Check out the main guidelines of our Customer Service Policy below: 

Condition of your item: 

If any part of your PRODUCT is damaged or does not meet the quality you expected, please send us a picture of your product. Our Quality team will analyze what happened and may send you another product. To be eligible for a new shipment of the product, your item must be unused and in the same condition in which you received it, including the original packaging. 

Cancellation Policy: 

If you wish to cancel or change something in your order, please contact us within 24 hours of placing the order: support@gubary.com We are unable to process cancellation requests after 24 hours, as the package will have already been shipped. We process orders quickly to ensure delivery as quickly as possible. However, after processing in our warehouse, we are unable to make any changes. 

 Refund Policy: 

If the product you received is damaged, different from the one you ordered or has problems with delivery, let us know! Please send an email to: suportt@gubary.com. or contact us through the Fanpage or Instagram. We will review each case individually and inform you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a specified timeframe. 

IF THE Late or missing refunds are found (if applicable): 

 If you haven't received a refund yet, double-check your bank account and contact your credit card company. It may take some time before the refund is officially published. If you've followed these steps and haven't received a refund, please contact us at support@gmail.com 

Customer Support: 

Our customer contact channel is: 

              • Email: support@gubary.com 

• A customer service representative will respond to your contact within 48 hours. 

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PRIVACY STATEMENT 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? 

When you shop at our store, we collect the personal information you provide to us during the buying and selling process, such as your name, address, and email address. When you browse our store, we automatically receive your computer's IP address to obtain information about your browser and operating system. 

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates. 

SECTION 2 - CONSENT 

By providing us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to the collection and use of this information only for the specific reason. If we ask for personal information for a secondary reason, we will ask for your express consent or offer you the opportunity to decline. 

How do I withdraw my consent? 

If you change your mind after accepting, you may withdraw your consent for us to contact, collect, or use your information, at any time, by contacting us at support@gubary.com. 

SECTION 3 - DISCLOSURE 

We may disclose your personal information if required to do so by law or if you violate our Terms of Service. 

SECTION 4 - THIRD-PARTY SERVICES 

The third-party providers used by us will collect, use, and disclose your information only to the extent necessary to perform the services they provide to us. We encourage you to read the privacy policies of these vendors to understand how they treat your personal information. 

When proceeding with a transaction involving services from a third-party service provider, your information may be subject to the laws of the jurisdiction in which that service provider is located. 

When you leave our website or are redirected to a third-party website or application, you will no longer be governed by this Privacy Policy or our website's Terms of Service. 

Links: 

By clicking on links in our store, you may be directed away from our website. We are not responsible for the privacy practices of other websites. 

SECTION 5 - SECURITY 

We take reasonable precautions to protect your personal information and follow industry best practices to prevent loss, misuse, unauthorized access, improper disclosure, alteration, or destruction. 

Your credit card information will be encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. 

SECTION 6 - AGE OF CONSENT 

By using this website, you represent that you are at least the age of majority in your state or province of residence or have given us consent to allow your minor dependents to use this website. 

SECTION 7 - CHANGES TO THIS PRIVACY POLICY 

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting on the website. Material changes will be notified so that you are aware of the information collected, used, and disclosed. 

If our store is acquired or merged with another company, your information may be transferred to the new owners to continue selling products to you. 

QUESTIONS AND CONTACT INFORMATION 

To access, correct, amend, or delete personal information, file a complaint, or obtain more information, please contact our Privacy Compliance Officer at support@gubary.com.