Shipping Policy

SHIPPING POLICY

What is the delivery time?

We offer free shipping throughout the United Kingdom!

Average transit times:

• United Kingdom: 7 to 15 days

We are committed to providing the best possible shipping experience and are constantly looking for ways to expedite deliveries. However, there are circumstances beyond our control, such as natural disasters, holidays, adverse weather conditions, and unforeseen events, which may result in shipping delays. Although most packages arrive within the estimated time frame, occasional delays and issues with our carriers can occur.

While we cannot guarantee exact delivery dates, we take full responsibility for investigating any delays or issues, and we work diligently to minimize any inconvenience caused. Your satisfaction is our priority.

I just placed an order. When will it be shipped?

Please allow 24 to 48 hours for the processing and shipping of your order.

Will I receive a tracking number?

We provide tracking for every order. The tracking number will be available once the product is dispatched. You will receive a confirmation email 24 to 48 hours after placing your order. You can track the status of your order on our website [here], or for more detailed tracking information, [here].

Can I cancel my order or edit my shipping address?

Yes, it is possible, but there is a small 6-hour window to cancel or adjust an order before dispatch. To request cancellation, please send an email to support@gubary.com, including all order details, such as order number, full name, and email. Outside of these conditions, we will not be able to fulfill your request.

For any other questions, please contact us via email or the contact form.